What is outsourcing of IT Support?
Outsourcing of IT Support means moving support of your IT infrastructure, desktops and end users to an external organisation.
By outsourcing you IT Support you can ensure the below will be achieved:
Reduce or Remove cost involved Hiring and Training IT Staff. As we know hiring and training IT staff can be a very expensive exercise. Outsourcing lets you target your resources where they need to be while controlling you IT costs.
If you are not an experienced or a qualified IT Professional how do you assure you are employing someone that is qualified? By outsourcing you are ensuring that your money is being well spent on qualified personnel.
Increase efficiency and staying focused on your core business by removing the technical burden and ensuring that problems are resolved in a timely manner by qualified professionals under set service level agreements.
Ensure your network or infrastructure is meeting best practice and compliance level. By using experienced and qualified outsourced IT Organisation such as Open Gateway you can ensure your infrastructure is meeting the highest possible standards.
Rapid deployment of new technology and services with quality outsourced IT organisation such as Open Gateway have the resources to start new projects right away. Handling a project like this in house may take weeks or months and increase burden on your business by outsourcing this issues you again ensure that your core efforts are focused on your business to ensure your business success.
At Open Gateway we recruit the most experienced and professional support staff. By us doing this we can ensure that we are providing the best possible service to you. If you would like to speak to one of our consultants call us today to discuss how Outsourcing your IT support can improve your business.